Terms of service

Terms of Service

Last updated: March 2026

Welcome to Heiland. These Terms of Service govern your use of our website and the purchase of products from www.heilandcares.com. By accessing or using our website, you agree to comply with and be bound by the following terms.

If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

You agree not to use our products or services for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using our services.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

Heiland offers herbal teas, herbal supplements, and skincare products designed to support wellness and natural self-care.

All product descriptions, images, and pricing are subject to change without prior notice. While we strive for accuracy, we do not guarantee that all product information is completely error-free.

Products available on this website are intended for personal use only and should not be resold without authorization.

3. Health Disclaimer

Our products are made using herbal and natural ingredients and are designed to support overall wellness.

However:

  • They are not intended to diagnose, treat, cure, or prevent any disease.

  • Individual results may vary.

  • Customers with medical conditions, pregnant or nursing women, or those taking medication should consult a qualified healthcare professional before using supplements or herbal products.

Heiland is not responsible for misuse of products.

4. Orders & Payments

When you place an order on our website, you agree that:

  • All information provided is accurate and complete.

  • Payment must be successfully processed before the order is confirmed.

We reserve the right to cancel or refuse any order if fraudulent activity or incorrect information is suspected.

5. Pricing & Availability

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

Prices and product availability may change without prior notice. In the event of a pricing error, we reserve the right to cancel the order and issue a refund if payment has already been made.

6. Shipping & Delivery

Shipping and delivery timelines are estimates and may vary based on location, courier availability, or unforeseen circumstances.

Heiland is not responsible for delays caused by courier services, customs clearance, or external factors beyond our control.

Customers are responsible for providing accurate shipping information.

7. Intellectual Property

All content on this website, including:

  • logos

  • product images

  • graphics

  • text

  • design

  • branding

is the property of Heiland and is protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these external sites.

Accessing third-party websites is done at your own risk.

9. Limitation of Liability

Heiland shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

Use of our products is at the customer’s own discretion and responsibility.

10. Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

It is the responsibility of users to review this page periodically for updates.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts in Raipur, Chhattisgarh.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: contact@heilandcares.com
📞 Phone: +91 99817 82194
📍 Address:
Madhav Empire
New Rajendra Nagar
Raipur, Chhattisgarh – 492001
India